You are legally entitled to report your order, or any part of it, for return within 14 days of receipt without giving any reason. After this notification you have another 14 days to actually return the product. If you make use of your right of return, we will credit your account with the full purchase price including shipping costs, plus the incurred return costs (see bottom of this page for more information) within 14 days after the return notification.
Our return address is:
Clearly - Retour
1902 DE Castricum
Under certain circumstances, if more than 30 days have passed since you received your order, we will refund your first order in full.
This lucky guarantee applies whether it's your first or umpteenth order.
Please contact us at firstname.lastname@example.org or the contact form to request a refund.
It may take approximately 5 business days to receive a refund.
Our goal is to ensure that you are satisfied and have the best possible experience with us. Therefore, we always do our utmost to ensure the quality of our products. And because we are working on this day and night, we also dare to take full responsibility when the quality is insufficient.
Do you need a new/different product? Or is there another reason you wish to receive your order again? Then you can mention this on the return form. For example, if you want to return 2 or more products, and only want to receive one in return, and get the remaining amount refunded; please mention this in a message to us, or on the return form itself.